FAQ – Tailz Biodegradable Dog Poop Bags | Eco Friendly | Australian Certified Compostable



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We use either Sendle or Australia Post. Both offering carbon neutral shipping. Each service provides you with information about the progress of your shipment but feel free to contact us support@tailz.com.au if you require any further information about your order.  

Pre Orders

If you have pre ordered one of our boxes. Your name and purchase details will be filed for when the shipment of boxes arrives.

Current pre orders should expect their boxes to be shipped out early September, 2020.

Roll size (will it fit my dispenser?)

Our roll sizes are bigger and thicker than typical plastic bag rolls so don't fit most dispensers. The Refill Pack is usually ordered by repeat customers already with a Tailz dispenser.

If you already have a dispenser that you will be using, could you please check that it will fit our rolls that have a maximum length of 65mm and diameter of 43mm.

They don't usually fit the plastic bone style dispensers either.

Please note we can't guarantee our rolls will fit your bag dispenser and take no responsibility for incorrect purchases. If in doubt please reach out to us at: support@tailz.com.au

What are bioplastics? 

Bioplastic materials are used to manufacture products intended for short term use, such as mulch films or catering products, as well as durable applications, such as bottles, mobile phone covers or interior components for cars. Some common applications of bioplastics are packaging materials, dining utensils, food packaging, hygiene products and insulation.

Storage of your bags

  • Must be kept our of direct sunlight and away from direct heat 
  • Must not be stored where they can become damp
  • Should not be stored on the floor as the Corn Starch smell is attractive to rodents as a food source
  • Open boxes should be re-closed and use within 6 months of opening

What differentiates bioplastics from conventional plastics?

The term bioplastics encompasses a whole family of materials which are biobased, biodegradable, or both.


What is the benefit of using bioplastic?

Using compostable bioplastic products such as bags, fresh food packaging, or disposable tableware and cutlery increases the end-of-life options. In addition to recovering energy and mechanical recycling, industrial composting (organic recovery / organic recycling) becomes an available end-of-life option.
Compostability is a clear benefit when plastic items are mixed with biowaste. Under these conditions, mechanical recycling is not feasible, neither for plastics nor biowaste. The use of compostable plastics makes the mixed waste suitable for organic recycling (industrial composting and anaerobic digestion), enabling the shift from recovery to recycling. This way, biowaste is diverted from other recycling streams or from landfill and facilitating separate collection – resulting in the creation of more valuable compost.


Are all bioplastic materials/products biodegradable?

No. Bioplastics are a large family of materials that can be either bio-based, biodegradable or both. The largest share (over 75 percent) of bioplastics currently on the market are bio-based, non-biodegradable (durable) materials. Biodegradability is an inherent property of certain polymers that can be preferable for specific applications (e.g. biowaste bags).
Biodegradable/compostable products should feature a clear recommendation regarding the suitable end-of-life option and correct disposal for this product. Australasian Bioplastics Association recommends to acquire a certificate and according label for biodegradable plastic products meant for industrial composting according to AS4736 and Home Composting according to AS5810-2010. 

Please visit https://www.bioplastics.org.au/resources/faq/ for more information.